Kindest regards,NiciaSocial Media Department. This can be done using a smartphone but also works from a computer. Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. Co-located between the US and Europe, were a team that spans science, technology, supply chain, operations, commercial - and were growing. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I thought Chronomics was Chronometrics. At Chronomics, were at the forefront of this revolution. We may need your personal data to establish, bring or defend legal claims or where otherwise legally required or requested by the government. The Chronomics, Ltd. management team includes Tom Stubbs (Chief Executive Officer), Toby Call (Co-founder, Research and Innovation), and Alexandria Arbuckle (VP PeopleandCommunity) . You may also contest a decision made about you based purely on automated processing. We may collect the following personal data: If you are a patient of a healthcare provider or telehealth organization, you will provide certain personal data to us voluntarily so that we may provide Services for you. Chronomics Reviews | Read Customer Service Reviews Wow Care Ours is 5 CHRONOMICS LIMITED Company Profile | LONDON, United About us Chronomics You was able to solve my problems with an immediate response which is very rare these daysI cant thank you enough for this great service, Hi David, Thank you very much for taking the time to provide us with such a positive review, if we can ever be of any assistance, don't hesitate to get back in contact. Re: TUI/chronomics day 2 Test 1 year ago Save Dave Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. WebChronomics Ltd 1.0 (56 Ratings) | Write a review 26a Lombard Business Park, 8, Lombard Rd , London , SW19 3TZ Directions Website Call Closed today Open Monday 09:00 - Scientific Advisory Chronomics Your result may not come in at the same time as others who've submitted their sample at the same time as you. We are thrilled to hear of the great service you've had with us and if you need anything please don't hesitate to contact our team and we would be happy to help! Best wishes,TyService Desk Manager. All of this went into our Chronomics testing kits that we could begin to introduce to the public and businesses alike. To request access to your personal data and how we process it. Chronomics refund MoneySavingExpert Forum Rapidly. It always starts with CHRON/CHROM, followed by a short series of letters/numbers and you will have this number on your initial booking confirmation email from us. Its also available in your Chronomics dashboard: We are delighted to hear of the great service you received from Ryan. Except in rare cases, we will respond to you within 1 calendar month from either: We may change this Privacy Policy from time to time. My Kit ID wouldn't work, so I contacted Chronomics via the form, not expecting it to be resolved in time for our sailing. We often link to other websites, but we can't be responsible for their content. The Chronomics contact (Ryan S.) was prompt, patient, and extremely helpful in guiding me through the process of registering my covid test a process I found pretty awkward and impossible without his help. This all went to plan, despite Tom spending days in a remote part of the Andes mountain range in South America trying to get enough signal to give it all the green light. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Had a panic and rang Ambassador to be told It was on cassette. Hi Andrew,Thank you for your feedback.I'm so sorry to hear about this, I can assure you I am here to help you.I have asked for more information regarding your order on an email, if you could come back to me with your details, I can get this looked into.Again, my deepest apologies for your experience and I'll look forward to hearing from you soon.Wishing you all the best.Kind regards,Deborah. Necessary for our legitimate interests such as improving our Sites and Services, enhancing our relationship with you and protecting our confidential and proprietary information. If the saliva/NPS collection kit has been dispatched to you, your refund will be made within 14 days from the day on which we receive the saliva/NPS collection kit back from you or, if earlier, the day on which you provide us with evidence that you have sent the saliva/NPS collection kit back to us. Contact As-Is. Like many companies, our business operations are global. Chronomics Chemicals & Plastics is a customer of mine. If we make a change to this Policy that, at our sole discretion, is material, we will summarize the changes. Poor customer service from a company that people needed at the time of Covid-19.Following on from contact from Ty, I have used the form supplied on the Trustpilot response and have still not received an answer. Any other information you choose to provide to us. WebChronomics, Ltd. employs 111 employees. WebFind out about TUI flight and accommodation-only bookings during COVID-19 >. If you need anymore help, please don't hesitate to contact the team here: https://help.chronomics.com/contact-us and we'd be happy to help. You have the following choices with respect to our use of your personal data on this Site: If you are located in the European Union or the United Kingdom, under certain circumstances, you have rights under the General Data Protection Regulation (GDPR) in relation to your personal data. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. For reasons of substantial public interest. WebIf you need anything else, please don't hesitate to get in touch with our team here: https://help.chronomics.com/contact-us and we'd be more than happy to help! Active, Closed, Last funding round type (e.g. I cancelled my order before despatch but chronomics still I sent the first set of tests. About Us They are also very knowledgeable about their products, making it simple to discuss what you want or need with them. Depending on the type of Services you seek or are prescribed, such information may include: If you are a healthcare provider or telehealth organization, or its representative, suchinformation may include: If you are a laboratory or its representative,such information may include: We may receive personal data about you from healthcare providers, telehealth organizations, laboratories, our partners or other third parties used through the Services. I'm so sorry to hear of the issues you have experienced, and can assure you our intentions are to always give the best customer experience, and I am sorry this hasnt been the case in this instance.I can confirm, looking at your recent contact with us that the issue has been rectified, however I have sent you a follow up email with further information regarding the circumstances of your query to help you further.Wishing you all the best. Eventually found a TUI emergency number where a kind lady issued new bar codes and then all worked. I'm so sorry to hear of any issues you had whilst trying to register your test. WebFind company research, competitor information, contact details & financial data for CHRONOMICS LIMITED of LONDON. Again they received and signed for them. For Individuals You can find more information about cookies and how to manage them athttp://www.allaboutcookies.org/. On our return I asked for a refund but I was just blanked ( not possible) you provided result which were late thats it. Contact Chronomics Contact Us; chronomics.com Help Center. Checking out your company online I found the same story from many other customers of yours. Get the latest business insights from Dun & Bradstreet. The company registration number is 11120038, Its main line of business activity is Research and experimental development on biotechnology, and the company is listed as Active. Yes, you dont have to wait days for someone technical to respond to you, our team understands knowledge bases, and your account, and well hand hold you through all your questions. Contact information (email address, postal address, telephone number) Log on credentials when you create an account with us (e.g., user ID, password) Sex Nicholas Werners latest job experience is WebWe are really pleased to hear you were happy with our services,sending lots of well wishes from all of us here at Chronomics. Hi Richard, Thank you for your feedback. Well get back to you as soon as possible. I haven't got my test result yet, what should I do? Disclaimer. I then sent the second tests back unused and tracked by royal mail. Reply Report inappropriate content Ashtonian1954 Wigan, United Level Contributor 23,541 posts 139 reviews 205 helpful votes 4. CHRONOMICS LIMITED Developer Docs WebSteps: From your Shopify admin, click your username and account picture. Similar Profiles. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. Where we rely on your consent as the lawful basis for processing your personal data and special category data, you may withdraw your consent at any time. SaaS, Android, Cloud Computing, Medical Device), Operating Status of Organization e.g. Ambassador had help line for people. All orders are subject to our Terms & Conditions (chronomics.com/terms-conditions/). Best wishes, Nicia. Last year took ages to contact anyone to order an epigenetics test. If you've bought a self-test that doesn't have this number after the CE mark on the packaging then let us know at travelexperts@which.co.uk. Both Qured and Chronomics tests should now have the number 0123 after the CE mark. But we couldnt use it till this number was entered! Kindest regards,NiciaSocial Media Department. WebIf you've not yet received your test results, please read the information below before contacting us. The world is at the dawn of a bio-revolution - with science set to transform our lives in the coming decades. Hi Clare,Thank you very much for taking the time to leave us such a positive review. Private Healthcare Providers For this purpose, we may retain your personal data after the date it is no longer needed by us, in accordance with our data retention policy, for any of the purposes listed under the How We Use Personal Data section above. Instructions told us not to open cassette till we were ready to use it. We do not control these third-party websites and are not responsible for their privacy statements. 2 weeks later I then received the return flight tests. If the COVID-19 pandemic has taught us anything, its that rapid development and collaborative innovation in biological science is crucial for humans to survive and thrive. The law requires us to retain your personal data for a longer period, or delete it sooner; You exercise a right to have your personal data erased (where it applies) and we do not need to retain it in connection with any of the reasons permitted or required under the law (see the Rights Under the GDPR section below); or. Click Manage account > Security. Chronomics is a tech-bio company on a mission to make biology accessible and actionable to everyone. If you are based outside the United States, you must be over the age required by the laws of your location to use the Services. This publication was withdrawn on 13 December 2022. I'd be more than happy to look into a refund request for you and resolve any ongoing concerns you may have with your order. If your results weren't received in this time frame,you can get help by contacting us using this form and we'll look into this for you. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. Hi Paul, Thank you for your feedback. It goes against our guidelines to offer incentives for reviews. Blog Eventually I changed my PW and then the computer allowed me to proceed and complete the whole process. You have the right to complain to the relevant data protection regulator (which in the UK is the Information Commissioners Office) if you are concerned about the way we have processed your personal data. Thank you for leaving us some feedback.We are delighted to hear of the great experiences you have had with our company, I will certainly pass on your kind words to our customer experience team! We may not provide you with a copy of your personal data if this concerns other individuals or we have another lawful reason to withhold that information. We use your feedback or responses to surveys to provide , provide support for, improve, and develop the Services and our Sites. You can stop the delivery of email marketing messages from us by following the unsubscribe instructions in the messages. In line with Chronomics returns policy on their website.The parcel was received and signed for by chronomics. CHRONOMICS If you would like to get back in contact using the form below, I will personally ensure to respond and provide further investigation after locating your order and contact details. (business & personal). Find out how we combat fake reviews. Trying to resolve this on line only led to going round in circles. Kindest regards,NiciaSocial Media Department. Home sample collection kits. Also speaking to a robot was not at all helpful. You can reset your browser to notify you when you have received a cookie or alternatively, to refuse to accept cookies. Click here for information on the upcoming Bank Holidays. Hi Ceri, Thank you for your lovely feedback. Otherwise we will provide you with our justification as to why we need to continue using your data. No refund was received from them. It was this same intrigue specifically the important role of biomarkers within it that prompted our five co-founders to establish the business in 2017. TUI/chronomics day 2 Test The only exceptions to this are where: None of our Sites are designed or intended for children under 13. Whenever we associate such information with you, as an identifiable individual, we treat it as personal data. Chronomics is funded by 3 investors. I have emailed directly and also numerous times via the contact form on their Website with not even a acknowledgement from them. WebWho we are and how to contact us This Platform is operated by Chronomics Limited ( We or us ). Kindest regards,NiciaSocial Media Department. WebDo you agree with Chronomics's 4-star rating? Take Control of your DNA. 39. Clear instructions please. WebChronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. In all other cases, your refund will be made within 14 days of your telling us you have changed your mind. Hello Karen, We are sorry to hear about your inconvenience when using our test. I have requested more information regarding your order with us, if you could come back to me as soon as possible I'd be very grateful. Were a business thats using biomarkers - quantifiable information taken from the analysis of molecules - alongside technology to democratise the use of science and data to improve peoples lives. To restrict processing of your personal data. Scientific Advisory 2023 Trustpilot A/S. Kind regards,Ty, I had a COVID test kit that had part of the test missing.I expected to have to use a list of options on line which probably wouldn't have had the answer.Contacted the centre by email and almost immediately Sam Hodge came back with the solution.Really great service, Hi John, Thank you very much for taking the time to share your experience with us.
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