Someone used your account to make the purchase without your authorization. If you have accidentally bought the wrong Minecraft edition, contact the appropriate support team for your console. If youve made a purchase on your Windows 10, reach out to, If you used Kindle Fire or Kindle Fire TV, reach out to. If you have made a purchase on the CubeCraft Store or the Minecraft Marketplace, please keep in mind that all these payments go through Microsoft's in-game currency known as Minecoins. Cases in Which You Won't Be Able to Request a Refund: If your reason for a refund fits the companys terms, you can send your refund request. Minecraft Marketplace content purchased in Minecraft Legends will transfer between platforms when logged in with the same Microsoft account. Minecraft Legends Marketplace FAQ - Home If you want to request a refund for Minecraft Windows 10, youll need to do it through your Microsoft account. This will appear as credit in your PayPal account which you can use to make a purchase, or request to withdraw from PayPal to your bank account. Both versions of Minecraft are now available for one price via the Minecraft: Java & Bedrock Edition for PC bundle. Have fun! Other Amazing Things You Can Do With DoNotPay! To be eligible for a refund, the purchase should have been made within the last 15 days, and you must have a valid reason for requesting a refund. I do not want the map and I'd like to know if I could refund it. Your content will be listed. If they dont respond in five business days, you can try contacting their customer support with DoNotPay to avoid waiting any longer. Buyer altered images and sent to Etsy to try to get a refund and keep the item LOL. If we've done something that has caused you to be unable to access your Realm, contact Minecraft Support, and we'll try to fix it. Disclaimer: Some pages on this site may include an affiliate link. As with other games available for multiple platforms, refund policies depend on the company youre using. Your eligibility depends on how long its been since the purchase and whether youve already played the game for a specific period of time. Minecraft Marketplace is available on Windows 10 and all devices that support the Pocket Edition. All items that do not qualify for our 30-day money back guarantee will have special messaging on their individual product pages. Contact Us | Privacy Policy | TOS | All Rights Reserved, I cant play it so its a waste of 30 bucks, How to Add Controller Support to Minecraft Java Edition, How to Cure a Zombie Villager in Minecraft, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. For more information about Minecraft Realms refunds, please visittheterms for Minecraft Realms. But please feel free to contact our customer service team for return inquiries. Added DyeColor enum; sendMessage Or learn more aboutAmazon refunds. Some tasks DoNotPay can help you with are: We have helped over 300,000 people with their problems. Need help with billing, refunds, or account security? This guide will explain the conditions for a refund and the necessary steps to take. To request a refund, follow these steps: 1. Other valid reasons include making the same purchase twice, unauthorized purchases, and the inability to play the game even after troubleshooting. For example, on credit or debit cards the refund usually takes less than 7 days to show up on your card or account statement. File a refund request by entering your personal information and explaining the situation. Since Minecraft can be played on many platforms, the refund procedures depend on the companies behind them. Minecraft players (like you!) For other purchases, please read below. I didn't download the map yet, so is it possible I can get my coins back? Discover new ways to play Minecraft with unique maps, skins, and texture packs from your favorite community creators! I need minecraft java off my laptop it keeps giving demo after I bought it and I want my 30 bucks back like right now. If you purchased from the Xbox Marketplace, Microsoft Store, Nintendo eShop, or PlayStation Marketplace, you must go to that platform's support team to request a refund. Nintendo of America Inc. Headquarters are in Redmond, Washington, USA. To purchase Minecoins, you must have a payment method set up in your device. They will be able to fix the issue for you directly. You didnt purchase the game from an unauthorized seller. The Bedrock Edition is available on Windows, iOS, Android, and Fire OS. Your payment method may vary depending on which device youre using to make a purchase. You don't purchase any items directly from us, however you purchase the coins to make the purchases on . Make sure you aresignedinwiththeMicrosoftaccountyou used to makethe purchases. How to Get a Refund for Minecraft - Alphr Mojang Studios Refund Policy - Home Hello everyone. If you find that you have redeemed a prepaid card orpurchasedon the wrong account, you must contact Xbox support. This does not effect our editorial in any way. This is a self-service option, so if your request doesn't violate the refund terms, it should be approved instantly. fromthepurchase, andspecify which purchasetorefund. However, Minecraft will only accept refund requests under specific circumstances, including having a valid reason, making the request within 14 days of purchase, playing the game for less than two hours, and purchasing the game from an authorized seller. How do I know what account to use for Minecraft Legends? You can access DoNotPay from your web browser! To cover for all payment methods, we advise to wait at least 14 days for the refund to settle. Minecraft Realmsis a subscription serviceand is not typically eligible for full or partial refunds. You purchase content from Marketplace using a currency called Minecoins (or Tokens, for PlayStation users), which you can purchase in Marketplace. I didn't receive the coins that I purchased. Can I convert my Minecoins back to real currency? How do I let you know? Otherwise, check out, Contact Amazon if you bought a gift code fromAmazonthat you wish to refund. Put on some fresh pixels and express yourself with a huge variety of inspired looks. TM Microsoft Corporation. . Last year in December I accidentally bought the "Extreme Snowman Speed Battle" map from Jigarbovs Productions. Unable to connect to world''. For help with missing purchases, or any Xbox Live account support, please contact. We currently do not offer exchanges. But please feel free to contact our customer service team for return inquiries. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. Requesting a refund on Minecraft Dungeons is done through the Minecraft Support page. Tell us in the comments section below. But this is the beta/pocket edition version, which means i can't use my downloaded resource packs. and played through the Minecraft Launcher. Microsoft and Xbox gift cards - Microsoft Support Fire Tablet users can also follow a link to get a refund for their Minecraft Pocket Edition. | Snow Commerce, Inc. is the seller of all merchandise and is solely responsible for all aspects of your purchase. Find Minecraft under Purchases that may qualify for a refund.. Latest movies and the hottest TV shows. To check the return policies for each company, follow the links below: Some platforms may not have refund options, while some offer partial refunds within a specific time limit. This morning I opened up the game, started browsing Marketplace And dropped my phone. Your Minecraft username. If you want to request a refund for Minecraft Windows 10 edition, you need to go through the Microsoft website. If youve ever made the wrong purchase of Minecraft, let us know what you did about it in the comments section below. I didn't receive the Minecoins that I bought. Please enable JavaScript to get the best experience from this site. When logged in to Minecraft Legends, you will see your Gamertag on the title screen and at the top of Marketplace. No. Minecraft Marketplace is available on any device running Minecraft Legends. Drama (and probably a little danger) awaits! If you purchased Minecraft Dungeons on the wrong account, If you purchased Minecraft Dungeons on the wrong account, please navigate to the. What should I do? If you dont have an account, you can create one by going to https://www.xbox.com/en-US/live/minecraft/sign-up and creating a new free account. Open Microsoft Store. It can be hard to find things that are free. I did not receive my purchase, what can I do? - CubeCraft Games What do I do? What should I do? Can I refund marketplace items? If you are having difficulty playing a game purchased through Mojang Studios, are dealing with an unrecognized transaction, or are looking for a game refund for titles such as Minecraft: Java & Bedrock Edition for PC or Minecraft Dungeons, this article is for you. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you have recently purchased Minecraft Xbox One and want to request a refund, you can do so through Xbox support. What is the Marketplace refund policy? - Epic Games You're unable to play your gameafter visiting. ) Here are the steps: Go to your Microsoft account page and sign-in. Select "Order History.". Buyer didn't read before buying and demands review to remove - Reddit Here is how to do it: DoNotPay will send a refund request to your bank and can contact the Majong studios to ask for a refund, as well. You can follow the link mentioned below to contact the Store. Locate Minecraft and press Request a Refund.. Aaron Donald Open the in-game Marketplace and click the button next to your account name to see your inventory. Minecraft Pocket Edition is the games mobile version.
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